Privacy Policy

Last updated on April 22, 2018.

This Privacy Policy describes how Tv ApS collects, stores, uses and discloses Personal Information (defined below) from individuals who use our mobile applications and other online products and services (collectively, the “Services”) or when you otherwise interact with us.

We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.


We collect information you provide directly to us by your specific permission. We collect information when you create a login, use the Services to send or receive a message, request customer support, or otherwise communicate with us. We only collect and store information in order to provide the services to you (creating a user account, sending, posting or otherwise distibution your message to the media and/or recipient that you have selected.

We also obtain information from other sources such as Facebook and add that to the information we collect through our basic AnimGram Services.


Information We Collect

When you use our Services, we collect information about you, including:

  • Usage Information: When you send or receive messsages, we collect information about these messages, time, date, device, length of message (in seconds) sender, recipient of the message and the message itself. After the succesfull delivery of your message we only register the following data, type of message (platform, like Facebook,  Twitter etc.), add 1 to number of messages created and sent, time of message sent, locale of sender, type of device used  and what animgram character that was used. All personal information will not be stored in our systems. In case of you creating messages that will be played from our servers, the message will be deleted 30 days after the meesagge was created.
  • Device Information: The information we collect about the device you use includes the hardware model, operating system and version.
  • Other Information You Provide: We may also collect Personal Information from time to time through the following:
    • If/when you contact us via email (for support, with suggestions or otherwise), we will collect your name, email address and any other content included in the email, in order to send you a reply.
    • If/when you participate in one of our surveys, we may collect additional information.
    • If/when you post on our message boards, the information will be stored on our servers and other users will be able to see it.
    • If/when you order Products from us, we will collect all information necessary to complete the transaction, including your name, credit card.

How the information is used

We use information about you for various purposes, in order to:

  • Provide, maintain and improve our AnimGram Services;
  • Respond to your comments and provide customer service;
  • Send you notices, updates, alerts, and support and administrative messages;
  • Communicate with you about products, services, offers, promotions, rewards, news, and events offered by AnimGram.
  • Monitor and analyze trends, usage and activities in connection with our AnimGram Services;
  • Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity

Sharing of Information

We may share information about you:

  • In response to legal processes or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
  • AnimGram may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device.


Animgram is located in Copenhagen, Denmark in the EU. Personal Information may be processed in the country in which it was collected and in other countries, including the United States and/or Canada, where laws regarding processing of Personal Information may be less stringent than the laws in your country. 


You can at anytime contact us via our website to ask for information on what data we have stored about you, just use the contact form and we will provide you with a copy of all information stored about you / your user account. You can at any time ask us to delete all information stored about you.

We never store or record any data you have nor given us permission to do. If you retract that permission we will immediately delete all of your personal data.


To contact us, please visit or write to:


Tv ApS / Animgram

Jagtvej 157, 1

1074 Købehavn K.